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Tag Archives: HR

3 Actionable Steps To Hiring Smarter

It’s time to say it: the days of screening via the resume, bringing someone in for an unstructured interview and “trusting your gut” to hire is dead. Or at least is should be. There are too many examples out there of companies using data to hire smarter, and those organizations have been hugely successful because of it. Like Netflix, which is approving shows without ever watching them based off of algorithms, and having great success. Or in sports, where the Oakland Athletics are able to consistently field World Series-caliber teams, despite having one of the smallest payrolls in Major League …Read more »

What the CIA’s Ridiculously Intense Hiring Process Can Teach Us

Aside from perhaps running for President of the United States, the most intense hiring process in America belongs to its own Central Intelligence Agency (CIA), which often takes two years. The process will almost certainly uncover your deepest, darkest secrets and use them against you. Along with you undergoing every possible assessment out there, from polygraph exams to personality tests, your family, your exes, your neighbors and your friends will all be interrogated. Along the way, if you lie, or even exaggerate, you’ll be instantly disqualified. Obviously, you can’t take drugs or commit any criminal acts. And you have to …Read more »

How Target Hires: Process-Heavy And Union-Free

There are two primary types of successful companies in the world: people-based companies, like Google and Apple, which are all about having great people creating amazing things; and process-based companies, like Walmart and McDonalds, which are all about reaching great efficiencies through ingenious structures. Target is definitely in the latter category, to the nth degree. And that shows in its hiring process, which is amongst the most structured around. Clearly, it is working, as the company has grown into one of America’s largest retailers and the stock has been solid, if not spectacular. But it is by no means perfect, …Read more »

What Gets America’s Best CEOs Really Fired Up

In their book, “How Google Works,” former Google bigwigs Eric Schmidt and Jonathan Rosenberg write in a mostly even-keeled, helpful style. While it is certainly obvious that they care deeply about what their saying, they don’t go throwing around exclamation points or proverbially jumping on couches. Except for one part: the part about hiring. Here’s the excerpt, courtesy of Venture Beat: “Never forget that hiring is the most important thing you do. People say this, but then they delegate hiring to recruiters. Everyone — EVERYONE! — should invest time in hiring.” Look at the passion in those words, highlighted by …Read more »

The Five Tenets To A Great Hiring Process

For the past six months, we’ve studied unique hiring processes at some of the most successful companies in America, from Google to Amazon to Chipotle, and some trends began to emerge. Specifically, companies with really successful hiring processes put their energy into doing five things really well. What are they? Know Your Company And The Position Great companies have a strong vision of who they are. And that carries over to their hiring processes, as they have an exceptional understanding of what type of person they need for each position. Take Southwest Airlines, for example. Southwest is a discount airline …Read more »

How Southwest Hires: Taking Fun Seriously

Traveling on Southwest Airlines has the potential to be a pretty miserable experience. There are no assigned seats and no first class, so it is always a bum rush to get A or B seating. The in-flight meal consists of “various forms of sodium,” as one quick-witted flight attendant once told me. Compared to other airlines, there are less TVs, leg room and the décor is, well, either overly brown or overly blue. And yet, it isn’t. Why? Because generally, the safety instructions that start every flight go something like this: Just about all of the dozen or so Southwest …Read more »

A Lesson From Microsoft’s Outrageous Comment

We don’t want to pile on, but Satya Nadella probably wishes he could have a few of his words back. On Thursday – in front of a group of women in the tech industry – the Microsoft CEO was asked how women should go about getting a raise. His answer: “It’s not really about asking for the raise, but knowing and having faith that the system will actually give you the right raises as you go along,” Nadella said,ReadWrite reported. “That’s good karma. It will come back. That’s the kind of person that I want to trust, that I want to …Read more »

How Fox News Hires: It’s All About the Brand

Love them or hate them, here is a fact about Fox News that no pundit could dispute: they are killing the competition. The New York-based, Rupert Murdoch–owned news channel attracts more viewers than its biggest two competitors – MSNBC and CNN – combined. In fact, a 2013 Gallup poll revealed that Fox News was the leading single source for news. There are plenty of people who criticize the channel, arguing that it is essentially a mouthpiece for the Republican Party. But looking beyond that and viewing Fox News purely from a business perspective, the question is: how are they doing …Read more »

What Every James Cameron Movie Says About Hiring

When you think about it, all the big James Cameron movies have the exact same premise. In all of them, humans are either over-confident or over-enthusiastic about new technology, it is used wrongly and the technology’s unintended consequences lead to their demise. Don’t believe me? Here’s the proof: Aliens: Humans create new technology that turns otherwise-inhabitable planets habitable. It works great until acid-spewing creatures stumble upon and attack the humans on the planet, and everything falls apart. The Terminator Series: Humans create robot soldiers to fight their battles for them. However, the robots soon perceive humans as a threat and start wiping …Read more »

A Celebrity Bar Owner’s Genius Hiring Advice

Jon Taffer is actually a pretty interesting man. He invented a genius way to get more people dancing together, created NFL Sunday Ticket, was one of six original inductees into the Nightclub Hall of Fame and currently spends his days screaming at hapless bar owners on his Spike TV show, Bar Rescue. And now he can add another achievement to his list: provider of the most critical hiring advice for all managers anywhere, in the most succinct (albeit loudest) words possible. Specifically, on a recent interview with Inc, he laid out what employees to hire – and which ones to …Read more »

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