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Tag Archives: HR

Why Allowing Telecommuting Is (And Isn’t) A Good Idea

In February of 2013, Yahoo CEO Marissa Mayer made headlines across the world – most of them negative – after she decreed that employees at the fledgling tech company could no longer work from home. Studies show people who work from home are more efficient, have less conflict with colleagues, are happier and they save the company money on overhead costs. So was Mayer’s move an “epic fail”? Not necessarily. There are a lot of compelling reasons to let employees work from home and it should definitely be offered to all employees, at least on a partial basis. But there …Read more »

Why Big Data Needs To Stay Out Of Creative

The concept of big data is, like most great ideas, a simple one: get as much information as possible on the market you are trying to reach. Use that information to improve your product and marketing to create the most efficient, most attractive product possible. The main premise is that crowds are smarter than one person. Rather than “trusting your gut” or blindly listening to the highest-ranking person in the room, let the numbers decide. It is the most democratic, most effective method out there. So it should apply to creative, obviously, just like it should apply to any other …Read more »

The Genius of Google’s Invisibility

It’s been said that the greatest trick the devil ever pulled was convincing the world he didn’t exist. Google is not the devil – far from it, actually. But they’ve pretty much accomplished the same thing: although we use Google every day for nearly everything, it is almost as if it doesn’t exist. And that’s intentional. What? I’ve been reading the book What Would Google Do by Jeff Jarvis and some parts I’ve found particularly fascinating. For example, Jarvis said that when Google was first created, it didn’t care about making money. Instead, all it cared about was getting as many people …Read more »

The Two Recruiting Metrics That Actually Are Worth Measuring

In the mid-2000s, a key metric for customer service reps at Dell Computers was “handle time,” or the amount of time they would spend on the phone with a customer. The concept was it would encourage customer service reps to handle problems quickly. What happened, though, was that it incentivized customer service reps to transfer customers with complex problems to someone else. What was happening was that their personal “handle time” was low, and they graded out well, but the actual amount of time customers spent on the phone went up, as customers wasted hours getting transferred from person to …Read more »

VoiceGlance Contest: What’s The Best Hiring Advice You Can Give?

If you could give someone one piece of advice about hiring – just one – what would you say? Have something in mind? Submit it into our contest, and you might just walk away with $50 in Amazon gift cards. Until the end of February, VoiceGlance will be collecting submissions for its “Best Hiring Advice” contest. At that time, we’ll send all the submissions to our esteemed celebrity judge, Todd Raphael.  Todd is best known for his current role as Editor in Chief at ERE.net, one of the most active online communities for recruiters and HR professionals to network, share …Read more »

Survey: Millennials Lack Entrepreneurial Spirit

Here’s a pretty shocking and disconcerting trend: less young Americans than ever before are starting their own business. In other words, the so-called millennial generation has a serious lack of the entrepreneurial spirit, a keystone of American mythos. This is bad news for a variety of reasons. Not only are startups a great job-producing engine, they also are the petri dishes where good ideas are born and advance society forward. What makes the trend shocking is that the situation in America today suggests that millennials should be more prone than ever to start their own business. After all, unemployment is high for …Read more »

The Problem With McDonald’s “As Tasteless As A McRib” Ad

  Facing their largest drop in sales in at least 10 years, increased competition and protests across the country demanding higher pay for their workers, McDonald’s is in desperate need of some goodwill. Unfortunately, their attempt to build exactly that is going down as well as a Big Mac for a guy with chronic acid reflux. A new McDonald’s ad entitled signs (shown below) is basically a photo gallery of McDonald’s signs after tragedies and marking community events set to perhaps the most tear-inducing music possible. The description of the commercial on the McDonald’s YouTube channel is, “For years, McDonald’s …Read more »

The Life-And-Death Lesson The US Army Learned About Leadership

In early April of 2003, Lt. Col. Ernest “Rock” Marcone’s battalion of 1,000 men was about to be attacked by approximately 7,000 Iraqi soldiers – the largest counterattack in the Iraq War – while protecting a bridge on the Euphrates River considered to be “the most important piece of terrain in the theater.” The Iraqi assault was anything but clandestine – approximately 27 tanks, 75 armored personal carriers and, naturally, all those soldiers – marching right towards Marcone and his men. And yet, despite the military spending hundreds of billions of dollars on devices used to identify military troop movements …Read more »

How VoiceGlance Bridges The Gap Between Recruiters And Hiring Managers

There’s a familiar theme we keep hearing from recruiters and hiring managers we hear over and over again at VoiceGlance. The hiring managers are saying they are getting candidates that don’t have the skills they need from their recruiting team. They are asking for apples and getting oranges. The recruiters are equally frustrated. They say the hiring managers are poor communicators and that they don’t make it clear what they want. And both parties are left shaking their head. These anecdotes are anything but aberrations. A new study shows that this gap between hiring managers and recruiters is a persistent …Read more »

Did Oregon Lose The National Title ‘Cause They’re Millennial “Babies”?

Monday night, Oregon lost college football’s national championship game to Ohio State, despite being heavy favorites and having perhaps the biggest quarterback advantage in the history of the title game. Why? Well, if you ask two of the nation’s leading sportscasters, it is because Oregon is a team of iPhone-wielding, skinny jeans-wearing coddled “millennials” – the term used in the most pejorative way possible – who go running to their parents every time something doesn’t go their way. The comments are a reaction to a Wall Street Journal article that ran last week about how Oregon coaches refuse to yell at their …Read more »

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